NAME RT-Extension-ImportCustomFieldValues - Allow to import customfield values from CSV file RT VERSION Works with RT 4.2 and 4.4. INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::ImportCustomFieldValues'); Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver DESCRIPTION The ImportCustomFieldValues extension gives you an easy way to import values in a customfield of type "Select" from a CSV file. DETAILS The tool is available through Administration->CustomFields->[CustomField]->Import from CSV CSV file must a consist of a text file with: - File encoding: UTF-8 - Fields separated by ";" - No headers - Using the following columns and order: SortOrder, Name, Description, Category - Column "Name" is mandatory, other columns may be empty but must exists AUTHOR Emmanuel Lacour BUGS All bugs should be reported via email to L or via the web at L. LICENSE AND COPYRIGHT This software is Copyright (c) 2022 by Emmanuel Lacour. This is free software, licensed under: The GNU General Public License, Version 2, June 1991